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How to Track QR Code Scans: A Guide to Measuring Your Campaign’s Success

November 25, 2023
6 min read
How to Track QR Code Scans: A Guide to Measuring Your Campaign’s Success

You've designed a beautiful QR code, placed it on your marketing materials, and sent it out into the world. But now what? How do you know if anyone is actually scanning it? How can you measure the return on investment (ROI) of your campaign? The answer is QR code tracking, a feature that is essential for any serious marketing effort. This guide will explain why tracking is crucial and how it works.

The Power of Data: Why Track QR Code Scans?

If you're using QR codes for business, "I think it's working" isn't good enough. You need data. Tracking your scans provides invaluable insights that allow you to:

  • Measure Campaign Effectiveness: Finally get a clear answer to the question: "Are my print ads working?" By tracking scans, you can see exactly how many people are engaging with your materials.
  • Optimize Your Strategy: The data can reveal which placements are most effective. Are more people scanning the QR code on your flyers or the one on your in-store posters? This allows you to focus your budget on what works.
  • Understand Your Audience: Analytics can show you the geographic location of your scans, giving you insights into where your most engaged customers are.
  • Perform A/B Testing: You can create two different landing pages (A and B) and direct half of your QR code traffic to each to determine which design or offer is more effective.
  • Calculate ROI: By knowing how many people scanned your code and how many of them completed a desired action (like making a purchase), you can calculate a tangible ROI.

The Key to Tracking: Dynamic QR Codes

It's important to understand one critical point: you cannot track a static QR code.

A static QR code contains the final destination URL directly in its pattern. When a user scans it, their phone goes straight to that URL. There is no intermediary step and therefore no opportunity to record the scan.

Tracking is only possible with a dynamic QR code. Here’s how it works:

  1. When you create a dynamic QR code, it doesn't encode your final destination URL. Instead, it encodes a unique, short redirection URL.
  2. This short URL is hosted by your dynamic QR code provider.
  3. When a user scans your code, their phone is first directed to this short URL.
  4. In that instant, the provider's server records the scan and collects key data points: the time, general location, and device type.
  5. The server then instantly redirects the user to your final destination URL.

This entire process is invisible to the user and takes only a fraction of a second. The result is a seamless experience for the user and a wealth of data for you.

The Analytics You Can Expect to Track

A good dynamic QR code platform will provide a dashboard where you can view detailed analytics, including:

  • Total Number of Scans: The most basic but essential metric.
  • Unique Scans: The number of individual devices that have scanned your code. This helps you understand your reach.
  • Scans by Location: A map or list showing the cities and countries where your code is being scanned.
  • Scans over Time: A graph showing scan activity by hour, day, or week.
  • Scans by Device: A breakdown of the operating systems (iOS, Android, etc.) used.

How to Get Started with QR Code Tracking

  1. Choose a Dynamic QR Code Provider: Tracking is a feature of dynamic QR codes, which are typically offered by subscription-based services. Research a few to find one that fits your budget and needs.
  2. Create a Dynamic QR Code Campaign: Within your chosen platform, create a new dynamic QR code. Give it a clear name so you can identify it later.
  3. Set the Destination URL: Enter the webpage you want users to land on.
  4. Customize and Download: Design the QR code to match your brand.
  5. Deploy and Monitor: Place the QR code in your marketing materials and log in to your provider's dashboard to watch the data come in.

A Note on Privacy

It's important to be transparent. QR code tracking does not collect personally identifiable information (PII) like a user's name or email address. The location data is based on the IP address and is typically only accurate to the city level. However, ensure your use of it complies with privacy regulations like GDPR.

In conclusion, if you're using QR codes as part of a marketing strategy, tracking is not optional—it's essential. The insights gained from tracking allow you to move from guessing to knowing, enabling you to refine your campaigns, prove their value, and ultimately achieve better results.

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